What some of our customers have to say about PDR
"We found PDR while searching online for someone to help us replace an aging AS400 with failed drives and components and a woefully out of date OS. PDR not only spec'd out a great replacement box at an attractive price, they also coordinated the OS and related data migration through 9 release levels. We are located 8 time zones and a dateline away from PDR, yet their staff were always available to help us navigate through whatever issues we encountered. We consider ourselves very fortunate to have found such a professional and supportive company."
Commonwealth Utility Corp., Saipan
"Received the (10) terminals and everything was above expectations! You're at the top of my list for hardware vendors."
H-P Products. Inc
"It is a pleasure dealing with a company that does not sell you something and then forget you. I appreciate the quick follow up and your company details are on file should we need any further midrange hardware!"
TRO Essex Music., London England
"I wanted to let you know how happy Union Supply Company has been with Performance Data's level of service, professionalism, and quality of service. Over the last 20 years I have been in the IT field it is rare to come across a company which truly knows how to deliver the lost art of customer service. Performance Data is one of the few who have it down to a science. Union Supply needed to replace their aged, 7 year old AS/400 model 170. Mark and his team were able to assist in breaking down the performance issues we were having and relay it in and understandable fashion to the executive staff. Throughout the purchase of a new i520 they were able to assist in scaling and be there on a going forward basis. Others gave quotes and fell short with answers or getting back to us in a timely manner. Afterward PDR was there to answer and assist with all questions and return quality with solutions. The change over implementation from our old model 170 to the new i520 went without a hitch as well as completed ahead of schedule.
I highly recommend PDR to anyone with AS/400 needs, PDR has raised the bar for others to meet."
Union Supply Company
"I discovered PDR on the internet while looking for a lower cost and better service provider for my data terminals. Mark and PDR were quick to respond to my search and very helpful in making sure I got exactly that my company requires for our terminals. I have been happy with the service and products I have received over the past year. I have recommended that other divisions of my company use PDR as a resource for all CLI terminals and IBM printers."
"As a long standing customer with PDR for 7 years, PDR, continues to provide excellent service, Their professionalism and knowledge of the equipment they sell is much appreciated. We have purchased both New and Used equipment and they have delivered the same customer service and support. No order is to small or un-important to them. It is nice to still have a vendor who truly cares about their customers."
Alcoa Fastening Systems
"Over the past few years, I've had the pleasure if using Performance Data Resources on dozens of procurements. Performance Data Resource's prices have been competitive, their delivery as promised, and what I like most of all is their customer service - a "can-do" attitude with results. PDR has solved several tough problems for us, and I thank Mark Donegan and his colleagues for their excellent service."
"When our computer system provider stopped supporting our hardware, we were left with a lot of questions and no clear place to turn for answers. I was fortunate to come across PDR and Mark Donegan. They have repeatedly taken the time to help guide us to the right hardware decisions and troubleshoot any problems that may arise. I can't recommend them highly enough."
Saturn of the Bronx
"Performance Data has been a longtime supplier for our organization and their high level of response and customer service affords me the ability to place an order and forget about it. I know the product will be delivered on time and without problems. I recommend Performance Data to everyone when I get the opportunity."
"I've been a customer of Performance Data Resource for over three years and have built an excellent relationship with them. They are quick to respond to urgent purchase request and do follow up emails/calls to ensure everything went smooth. I have recommended them to other departments and will continue to use them for my all of printer needs."
"I've been in the IT business for quite some time and have been through numerous computer suppliers in the course of our business. PDR really stands out among the rest because they consistently have the best quality of service, very competitive pricing, and timely deliveries of our requirements. We hope to continue our special partnership with PDR and hope they continue to do the great job they are doing now and set the standards for all the rest to follow."
"I like doing business with PDR because you have consistently provided prompt, courteous, and professional service over the many years that we have been associated. Your practical and technical knowledge of the products you sell has helped us with our purchase decisions. We have always been very satisfied with the products and services that PDR has provided."
The Dexter Company
"The second monitor did arrive the next day as you said it would. The first one is installed and working fine, the second one is for a spare. Thanks for your prompt service on getting these to us and I will definitely remember you the next time we need something!"
Garnett Valley School District
"IBM installed the disk drives this past Tuesday and they seem to be running fine. Thank you for the excellent service and I will contact you the next time that we need something."
Jackson County School District
"Thanks for the follow up, your sales process is great! We installed the drives and they are working great. We will definitely contact you the next time we have a hardware requirement!"
Randall Technology Services
"Everything went perfect with the disk upgrade and everything is up and running. Thanks for you assistance. I will definitely think of your company on my next purchase."
Fairfield Memorial Hospital Association
"The monitors work great and we no longer need to strain our eyes to try and see what is going on with our system. Thanks again for all of your help and your very prompt service! Your pricing was excellent along with your customer service & follow up and we will definitely contact you again with any other hardware requirements."
White & Cooper LLP
"I received the two Perle 394-TX's today and they were installed and worked great! Thanks for the great service and quick turnover of my order, especially on such old hard to find equipment! I will definitely contact you the next time that we need hardware."
Los Angeles Department of Water & Power (LADWP)
"We received the IBM SCSI card and it is working fine. Thank you for the great service and we will keep you on file for future procurements!"
The Bosch Group
"I want to commend you and your company for your outstanding service. Kevin let me know that you and your team responded quickly to resolve the issue we had with the Lexmark printer we bought from you. Naturally, we all like to order things and have them work flawlessly, but we live in a world where "S—T Happens". It is how the people we work with handle and resolve issues that distinguish the mediocre from the excellent. Thank you for providing us with such exceptional service."
C&M Shade Corp.
"I just finished setting up the printers that we recently received and can say.....As with everything else we have purchased from you folks, I am delighted by the great condition and excellent packing. These 2 printers are the cleanest "used" machines I've ever gotten from anyone over the years."
The Entwistle Company
"I still can't believe you sent me the terminals with no payment in advance! Who does that these days?!?! That is amazing and the terminals are exactly what I needed! Incredible service I would say and will let you know the next time we have another requirement."
" The IBM disk drives are working great, Mark. Thanks for your quick assistance. Will definitely use PDR for any of our IBM needs in the future."
"The Printek 4503 is working beautifully! Thank you for the follow up and we have been very happy with this purchase. I can't imagine that this transaction could have been any better. A great product and fabulous Customer Service!! Will definitely let you know the next time we need anything."
Anderson Brass Company
"Mark thank to you and your team! You came thru for us again on our last disk upgrade which helped us meet our deadline prior to the year end."